Welcome to SB SAFARI KENYA.

Thank you for choosing SB SAFARI KENYA for your safari and tour needs. By accessing and using our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making any bookings or using our website.

1. Definitions

– SB SAFARI KENYA: Refers to the safari and tour company, its website, services, and all related content.
– Client: Any individual, group, or entity booking or using services provided by SB SAFARI KENYA.
– Services: Includes all safari tours, travel arrangements, accommodations, and related services offered by SB SAFARI KENYA.

2. Booking and Payment

2.1. Booking Procedure
– All bookings must be made through our official website, authorized agents, or directly through our offices.
– A non-refundable deposit of 30% of the total tour cost is required to confirm a booking.
– Full payment must be received no later than 30 days prior to the departure date.

2.2. Payment Methods
– Payments can be made via bank transfer, credit card, or other approved payment methods.
– Any bank charges or transaction fees are the responsibility of the client.

3. Cancellations and Refunds

3.1. Client Cancellations
– Cancellations must be made in writing and are subject to the following charges:
– More than 60 days before departure: 30% of the total tour cost.
– 30-60 days before departure: 50% of the total tour cost.
– Less than 30 days before departure: 100% of the total tour cost.

3.2. SB SAFARI KENYA Cancellations
– We reserve the right to cancel any tour due to unforeseen circumstances. In such cases, clients will receive a full refund or the option to book an alternative tour of equivalent value.

4. Changes to Bookings

– Any changes requested by the client must be made in writing and may incur additional charges.
– Changes are subject to availability and cannot be guaranteed.

5. Travel Insurance

– Comprehensive travel insurance is mandatory for all clients. This should cover personal injury, medical expenses, loss of luggage, and cancellation charges.

6. Health and Safety

– Clients are responsible for ensuring they are in good health and fit to participate in the tours.
– It is recommended to consult with a healthcare professional regarding necessary vaccinations and health precautions for travel in Kenya.

7. Liability

– SB SAFARI KENYA is not responsible for any loss, damage, injury, or death resulting from the use of our services, except where such liability is directly attributable to our negligence.
– We are not liable for any delays, changes, or cancellations caused by circumstances beyond our control, such as natural disasters, political instability, or strikes.

8. Conduct

– Clients are expected to behave in a manner that is respectful to the environment, wildlife, and local communities.
– SB SAFARI KENYA reserves the right to remove any client from a tour if their behavior is deemed inappropriate or unsafe.

9. Intellectual Property

– All content on the SB SAFARI KENYA website, including text, images, and logos, is the property of SB SAFARI KENYA and is protected by intellectual property laws.
– Clients may not use, reproduce, or distribute any content from our website without prior written permission.

10. Governing Law

– These terms and conditions are governed by the laws of Kenya. Any disputes arising from the use of our services will be subject to the jurisdiction of the Kenyan courts.

11. Amendments

– SB SAFARI KENYA reserves the right to update or amend these terms and conditions at any time. Clients will be notified of any significant changes.

12. Contact Information

For any questions or concerns regarding these terms and conditions, please contact us at:

SB SAFARI KENYA
Email: info@sbsafarikenya.com
Phone: 03335771720